Contact Us

Garo Luxury believes that buying and selling pre-owned or new luxury goods online should be straightforward, exciting, and simple. To that end, Garo Luxury Customer Care is available to assist with your questions. Whether it is a recommendation in choosing the perfect item, additional product information, check-out clarification, or answers regarding shipping, we are here to help you at any phase of your purchase.

For your convenience, you may contact us in any of 3 easy ways:

We highly recommend Live chat or contact form because it will provide you with the quickest service.

  • Email us or use the CONTACT FORM.
  • Live chat with Garo Luxury customer care. Please find the pop up window right bottom of your browser. When we are off-line, Please leave a message and we will respond by the next business day.
  • Call us :    81.80.9138.3214         for English speaking operator  (  Mon-Sun 10am-5pm , Japan time )

Our goal is to assist you in any way we can to make your online luxury shopping experience safe and enjoyable.


Garo Luxury |Prova International Corporation
1-11-21 Yamada-shinmachi,Nishi-Ku,Hiroshima ,733-0853 JAPAN
Contact : 81.80.9138.3214 | Fax : 81.82.942.1867 (  Mon-Sun 10am-5pm , Japan time )


Hiroshima prefecture Public Safety Commission c/o Japan police Hiroshima - west district License for second hand dealing | No.731271100003


Size Chart

Size Guide for Bags

Size Guide | Garo Luxury


Size Guide for Jewelries

Jewelry Size Guide | Garo Luxury